General Information
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How do I add a tutor for a new subject?
Since your Learning Membership plan tutoring hours can be shared across multiple subjects, you can add a tutor for a new subject by starting a new tutor request by following the steps below:
To Add a Tutor for a New Subject:
- Log in to your Varsity Tutors account.
- If you have more than one student, select the correct student profile from the dropdown menu in the top-right corner of the Home Page.
- Select Tutoring from the left-side menu.
- Within the New Subject box, click Start Journey.
- Select one:
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Help me find a tutor
- Type in the desired subject into the search bar.
- Follow the on-screen prompts to enter your:
- Frequency
- Session Length
- Availability
- Finalize you details:
- Preferred Start Date
- Goals & Notes (Optional)
- Click Submit Request
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I want to browse the tutors gallery
- Filter by name or university
- Filter by subject
- Click Schedule a Session in the desired tutor's bio
- Select the desire subject
- Select the Session Length
- Select Frequency
- Select your available days
- Select your desired Start Date and Start Time
- Select Series Duration
- Ongoing or Fixed End Date
- Add Notes (Optional)
- Click Schedule Sessions
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Help me find a tutor
Did you know?
Your Learning Membership plan can be used by any member of your household! If you would like to add a new learner to your plan, simply click on the drop-down menu in the top right corner of the Home Page, select Add Profile, and complete the form.Each learner in your household has access to:
- Individual Instruction: Personalized tutoring in thousands of available subjects.
- Live Classes: Hundreds of engaging classes taught by experts and celebrities.
- Study Coach: Quick help when you need it, or explore anything you want to learn about.
- My Subjects: Self-study tools such as flash cards, lessons, quizzes, & more.
From art, coding, & zoology to history, AP calculus, & SAT prep, your Learning Membership offers comprehensive support for every learner.
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How do I reset my password?
In order to reset a lost or forgotten password, follow these steps:
- Visit the Varsity Tutors Forgot Password page.
- Enter the email address associated with the account.
- Click Send Reset Link.
- Check the associated email for a message with the subject Varsity Tutors Password Reset and follow the instructions provided.
If the email hasn't arrived within a few minutes, please check your spam or junk folder.
Hours of Operation
US Member Services: 7:00 AM – 9:00 PM CT, 7 days a week.
UK Member Services: 1:00 PM – 11:00 PM GMT, 7 days a week.How to Contact Us
- Live Chat: Select the Speech Bubble in the upper right corner of the Home Page, then select Varsity Tutors Support to instantly connect with chat support.
- Email:member.services@varsitytutors.com
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Call or Text:
- US:1-855-791-0588
- UK: +44 808 175 3453
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How do I find extra practice and other resources?
Extra practice and other study tools/resources can be found within My Subjects.
To access My Subjects:
- Log in to your Varsity Tutors account.
- If you have more than one student, select the correct student profile from the dropdown menu in the top-right corner of the Home Page.
- Select My Subjects within the left side menu on the Home Page.
- Select your subject.
- Explore different learning modalities such as:
- Flashcards
- Quizzes
- Lessons
- And more!
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What is Supplemental Tutoring?
Supplemental Tutoring hours allow you to receive as much 1-on-1 tutoring support as you need without having to purchase additional Learning Membership hours in advance or increase the number of recurring hours you receive each monthly billing period.
Feel free to book more time with a tutor, tap into Instant Tutoring for that extra homework help, add a new subject to your tutoring routine, or even bring more family members on board. No matter why you're seeking out Supplemental Tutoring hours, we'll simply add the cost for the additional hours to the payment for your next monthly billing period at the same hourly rate as your current Learning Membership plan.
How are fees for Supplemental Tutoring hours calculated?
Fees for Supplemental Tutoring hours are based on the total 1-on-1 tutoring time in excess of your monthly billing period allotment of Learning Membership hours, multiplied by the hourly tutoring rate in your current Learning Membership plan. In other words, your monthly Learning Membership rate per hour multiplied by any additional hours you used that month. For more information regarding how Supplemental Tutoring hours are calculated, see: How are Supplemental Tutoring fees calculated?
When will I be billed?
Fees for Supplemental Tutoring hours are calculated at the end of your current monthly billing period and charged at the beginning of your next monthly billing period. The fee for Supplemental Tutoring hours is combined with the monthly Learning Membership fee in a single credit card transaction. This means that you may see a higher monthly charge to your credit card for the monthly billing period(s) when Supplemental Tutoring hours have been used.
How do I track my monthly tutoring usage?
You can easily track usage by following these steps:- Log in to your Varsity Tutors account.
- Select the drop-down menu in the upper-right corner of the Home Page.
- Select My Account.
Find the Live Learning box for more details regarding your remaining hours balance.