Payment

You can update your default payment method through the payment settings in your Varsity Tutors account by following these steps:

1. Log in to your Varsity Tutors account.
2. Select the drop-down menu in the upper-right corner of the Home Page.
3. Select My Account.
4. Select Payment Methods.
5. Click Add payment method.
6. Enter your card details under Add Payment Method.
7. Click Add Card.

Once your payment method is updated, changes will take effect on the next business day. Any payments due the next business day or thereafter will be processed using your new default payment method (and your prior default payment method will not be charged).

An invoice or receipt can be requested by reaching out to Varsity Tutors' support team.

Steps to Request an Invoice:

• Contact the support team through one of the options below.
• Provide the details needed of the request (e.g., date range, specific transactions).
• Allow up to 48 hours for processing.

The hourly tutoring rate of the purchased Learning Membership Plan applies to any extra tutoring hours used within a monthly billing cycle.

For example:

• If the purchased Learning Membership Plan includes 4 hours of tutoring per month at $349, then the hourly rate is $349 ÷ 4 = $87.25.
• If an additional 1.5 hours of tutoring are used for scheduled 1-to-1 sessions or Instant Tutoring within a billing cycle, the supplemental fee is calculated as 1.5 hours × $87.25 = $130.88.

This extra fee will be added to the next monthly payment. In this case, the next payment would be $349 + $130.88 = $479.88.

This ensures that any student in the household can get the support needed within a given billing cycle without purchasing an additional Learning Membership Plan.

To find and manage your Learning Membership Plan:

1. Log in to your Varsity Tutors account.
2. Select the drop-down menu in the upper-right corner of the Home Page.
3. Select My Account.
4. Locate the Your Plan box for more details regarding your Learning Membership Plan.

Did you know? 

Your Learning Membership plan can be used by any member of your household! If you would like to add a new learner to your plan, simply click on the initials in the top right corner of the My Learning Dashboard, select "Add Student", and complete the form.  

Each learner in your household has access to:

• Individual Instruction: Personalized tutoring in thousands of available subjects.
• Live Classes: Hundreds of engaging classes taught by experts and celebrities. 
• AI Study Coach: Quick help when you need it, or explore anything you want to learn about.
• Practice Hub: Self-study tools such as flash cards, worksheets, practice tests, games & more.

From art, coding, & zoology to history, AP calculus, & SAT prep, your Learning Membership offers comprehensive support for every learner. 

We are sorry to hear that! A full log of account activity may be viewed in your online account at https://www.varsitytutors.com/account/client/balance.

Learning Membership plan payments are not eligible for refund, as stated in the Terms of Customer Account Use.

To review signed documents, including the Terms of Customer Account Use:

1. Log in to your Varsity Tutors account.
2. Select the drop-down menu in the upper-right corner of the Home Page.
3. Select My Account.
4. Scroll down to the Quick Links box.
5. Select Agreements.

Our priority is to ensure you find value in the offerings available to you through the platform, and make meaningful progress toward your academic goals.

Varsity Tutors is committed to providing meaningful learning opportunities that support academic growth and ensure learners gain value from the services offered. If there is dissatisfaction with the experience thus far or questions regarding a Learning Membership plan, assistance is available through the Member Services team to discuss available options.

Contact Us for Assistance: