Payment

You can update your default payment method through the payment settings in your Varsity Tutors account by following these steps:

1. Log in to your Varsity Tutors account.
2. Click on the three dots in the upper right corner.
3. Select Account.
4. Select Payment Methods.
5. Enter your card details under Add new payment method.
6. Click Add payment method.

Once your payment method is updated, changes will take effect on the next business day. Any payments due the next business day or thereafter will be processed using your new default payment method (and your prior default payment method will not be charged).

Yes, you can request an invoice or receipt by reaching out to our team.

Steps to Request an Invoice:

• Contact our team through one of the options below.
• Provide the details needed for your request (e.g., date range, specific transactions).
• Allow up to 48 hours for processing.

With your learning plan, your low pre-discounted hourly tutoring rate applies to any extra tutoring hours beyond what’s included in your plan.

For example:

• If your plan includes 4 hours of tutoring per month at $269, your hourly rate is $269 ÷ 4 = $67.25.
• If you use an additional 1.5 hours in a month, the supplemental fee is calculated as 1.5 hours × $67.25 = $100.88.

This extra fee will be added to your next monthly payment. In this case, your next payment would be $269 + $100.88 = $369.88.

This ensures you’re only charged for the extra hours you use, at the same low rate in your learning plan!

We are sorry to hear that! A full log of account activity may be viewed in your online account at https://www.varsitytutors.com/account/client/balance.

Learning Membership plan payments are not eligible for refund, as stated in the Terms of Customer Account Use.

To review signed documents, including the Terms of Customer Account Use:

1. Log in to your Varsity Tutors account.
2. Click on the three dots in the upper right corner.
3. Select Account.
4. Scroll down to the Quick Links box.
5. Select Agreements.
    

Or click here for a direct link to the Agreements page.

Our priority is to ensure you find value in the offerings available to you through the platform, and make meaningful progress toward your academic goals.

Varsity Tutors is committed to providing meaningful learning opportunities that support academic growth and ensure learners gain value from the services offered. If there is dissatisfaction with the experience thus far or questions regarding a Learning Membership plan, assistance is available through the Member Services team to discuss available options.

Contact Us for Assistance: