Learning Membership plan payments are not eligible for refund, as stated in the Terms of Customer Account Use.
To review signed documents, including the Terms of Customer Account Use:
- Log in to your Varsity Tutors account.
- Select the drop-down menu in the upper-right corner of the Home Page.
- Select My Account.
- Scroll down to the Quick Links box.
- Select Agreements.
Our priority is to ensure you find value in the offerings available to you through the platform, and make meaningful progress toward your academic goals.
Varsity Tutors is committed to providing meaningful learning opportunities that support academic growth and ensure learners gain value from the services offered. If there is dissatisfaction with the experience thus far or questions regarding a Learning Membership plan, assistance is available through the Member Services team to discuss available options.
Contact Us for Assistance:
Hours of Operation
US Member Services: 7:00 AM – 9:00 PM CT, 7 days a week.
UK Member Services: 1:00 PM – 11:00 PM GMT, 7 days a week.
How to Contact Us
- Live Chat: Select the Speech Bubble in the upper right corner of the Home Page, then select Varsity Tutors Support to instantly connect with chat support.
- Email:member.services@varsitytutors.com
-
Call or Text:
- US:1-855-791-0588
- UK: +44 808 175 3453