If the session starts in less than 24 hours, please contact your tutor directly to cancel (or attempt to reschedule). Canceling within 24 hours of the scheduled session may result in a deduction of half of the scheduled session length from your then-current balance of monthly account hours.
If you do not attend the session and no notice is provided to the tutor, it may result in a deduction of the full session length from your then-current balance of monthly account hours.