Scheduling

If you are currently engaged with a Tutor and want to schedule a session with that tutor:

1. Log in to your Varsity Tutors account.
2. Click on My Schedule in the left side menu.
3. Click on the date you wish to schedule session on the calendar.
4. Select Schedule.
5. Follow the on-screen prompts.
6. Click Continue to Review once all information is filled out.
7. Finalize your session by clicking Confirm and Schedule. 

If you are not currently engaged with a Tutor, or would like to add a new tutor for a new subject or for another Learner:

1. Log in to your Varsity Tutors account.t.
2. Click Live 1:1 Tutoring  located on the left side menu.
3. Click Add tutoring in a new subject.
4. Follow the on-screen prompts for:
   1. Subject
   2. Frequency
   3. Availability
   4. Start Date
   5. Goal
5. Finalize your request by clicking Submit Request.

Did you know? The easiest place to manage your tutoring scheduling is in our app. If you are joining via a mobile device or tablet download the app and log in.

1. In order to reschedule a tutoring session:
2. Log in to your Varsity Tutors account.
3. Choose the correct student’s profile by clicking on the Initials icon in the top right corner of the My Learning Dashboard, if you have more than one Student on your account. 
4. Click on My Schedule in the left side menu.
5. In the upper right corner, locate the session you wish to reschedule within the Upcoming box.
6. Click on the 3 dots within the right side of the session box.
7. Select Edit Session.
8. Follow the on-screen prompts
9. Finalize by clicking Update Session.
10. If you need immediate tutoring help and cannot wait to schedule, access Instant Tutoring here to be matched with an available instant tutor. This is also accessible at the top of the My Learning Dashboard.

Important Note: Sessions that are scheduled to begin within the next 24 hours cannot be rescheduled through your account page on the Platform. If you need to cancel or reschedule a session within 24 hours of its scheduled start time, notify your tutor directly using the Messaging feature through the Platform. More information on session rescheduling is available here.

Did you know? The easiest place to manage your tutoring scheduling is in our app.

1. Log in to your Varsity Tutors account.
2. Navigate to the My Schedule section in the menu on the left.
3. Check Upcoming on the right side of the screen and locate the tutoring session you wish to cancel.
4. Click on the three dots within the right side of the tutoring session box.
5. Select Cancel Session (in red).
6. Confirm that you would like to cancel the session by clicking the red Cancel button within the pop-up screen.

Important Note: Sessions cannot be canceled within 24 hours. If you need to cancel a session within this timeframe, notify your tutor directly through your account. More information on our session cancelation policy here.

Did you know? The easiest place to manage your tutoring scheduling is in our app. If you are joining via a mobile device or tablet download the app and log in.
 

We understand that schedules can change. Sessions must be canceled or rescheduled at least 24 hours in advance of the scheduled tutoring session in order to avoid it being invoiced to your account/deducted from your hours, as more fully described below.

Key Details About Session Cancellations and Rescheduling:

• Advance Notice Required: Canceling or rescheduling a session requires at least 24 hours' notice in order to avoid being invoiced or have deductions to the hours in your account.  For the benefit of the tutor, please cancel or reschedule as soon as you are able, rather than waiting until just before the 24 hour notice deadline.
• Late Cancellation or Rescheduling Policy: If a session is canceled or rescheduled with less than 24 hours' notice, 30 minutes will be deducted from your tutoring hours; however, the tutor may be able to remove some or all of the invoice or deduction.
• Why This Practice Exists: Tutors reserve time specifically for your session, and can invoice late cancellations or rescheduling to your account because they have already allocated the time, preparation, turned down other opportunities, etc., and it may impact their schedules.

Rescheduling: Regardless of the amount of notice, it is also best to try to reschedule another tutoring session rather than just cancel, so you know when your next scheduled session will occur.

Key Details About Session Cancellations:

• Advance Notice Required: Canceling or rescheduling a session requires at least 24 hours' notice.
• Late Cancellation Policy: If a session is canceled or rescheduled with less than 24 hours' notice, 30 minutes will be deducted from your tutoring hours.
• Why This Policy Exists: Tutors reserve time specifically for your session, and late changes can impact their schedules.